Shipping policy

Order Processing Orders are processed and fulfilled after payment is confirmed. Most orders are picked and prepared for shipment within 1–3 business days. Orders placed on weekends or public holidays are processed on the next business day.

Fulfillment Remy John fulfills orders through a combination of in-house inventory and trusted third-party fulfillment partners (including print-on-demand and dropship suppliers). Fulfillment timelines may vary by product and supplier.

Shipping & Delivery Times Estimated delivery times depend on your location and selected shipping method at checkout. Domestic (US) orders typically arrive within 5–10 business days after fulfillment. All delivery times are estimates only and are not guaranteed. Delays caused by carriers, customs processing, or events outside our control are not our responsibility.

International Shipping We ship to many international destinations. International orders may be subject to customs duties, import taxes, or fees levied by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping charge. Customs processing may add to delivery time.

Order Tracking Once your order ships, you will receive a confirmation with tracking information. You can use this to monitor your shipment's progress. For any tracking issues, contact us at charleslee9349@gmail.com.

Lost or Damaged Shipments Once transferred to the carrier, title and risk of loss passes to you. If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date so we can assist in filing a claim with the carrier.

Contact Us For shipping questions, email us at charleslee9349@gmail.com or call (561) 467-9209. Address: 5865 Caribbean Blvd, West Palm Beach, FL 33407, United States.